Last updated: October 17, 2026
Convertor ("we", "us") converts files in your browser. This policy says what happens to the files you convert and what the site keeps.
While using the App, we may require you to provide us with certain personally identifiable information, including but not limited to your name, email address, company name, mailing address, and phone number ("Personal Information"). The Personal Information that we collect depends on the context of your interactions with us and the App, the choices you make and the products and features you use.
We also collect User Data, which is non-identifiable data collected automatically, generated by the use of the App ("User Data").
You have no legal obligation to provide us with any information or data, however some or all of the Convertor features or services may not be available should such information or data not be collected, processed or used.
We collect personal information that you voluntarily provide to us when expressing an interest in obtaining information about us or our products and services, when participating in activities on the App or otherwise contacting us.
Credentials: We collect passwords, password hints, and similar security information used for authentication and account access.
Payment Data: All payments are processed by the App Store or Google Play and we have no access to your payment account or card details.
We automatically collect certain information when you visit, use or navigate the App. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and other technical information.
We use Personal Information collected via our App for a variety of business purposes. We process your Personal Information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.
We use the Personal Information we collect or receive to facilitate account creation and logon process, facilitate your use of the App, send marketing and promotional communications, send administrative information, fulfill and manage your orders, manage user accounts, deliver services, respond to user inquiries, and for other business purposes such as data analysis and improving our App.
We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.
We may process or share data based on: Consent, Legitimate Interests, Performance of a Contract, Legal Obligations, and Vital Interests.
We may share your Personal Information with third party vendors, service providers, contractors or agents — including analytics providers and third-party artificial-intelligence providers that process content to deliver app features — who perform services for us. Any such third party is required to provide the same or equal protection of your data as stated in this policy. We may also share or transfer your information in connection with business transfers.
We will only keep your Personal Information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible, then we will securely store your personal information and isolate it from any further processing until deletion is possible.
We have implemented appropriate technical and organizational security measures designed to protect the security of any Personal Information we process. However, we cannot guarantee that the internet itself is 100% secure. Transmission of Personal Information to and from our App is at your own risk.
Your Personal Information and User Data may be stored and processed in any country where we have facilities. When we transfer Personal Information outside of the EEA, we always make sure to put in place appropriate and suitable safeguards.
The App may link you to third parties' content. This Privacy Policy does not address the privacy practices of any third parties. The inclusion of a link on the App does not imply our endorsement of the linked site.
We do not knowingly solicit data from or market to children under 13 years of age. By using the App, you represent that you are at least 13 or that you are the parent or guardian of such a minor.
In some jurisdictions, you may have certain rights under applicable data protection laws including the right to request access and obtain a copy of your Personal Information, to request rectification or erasure, to restrict processing, and if applicable, to data portability.
If you are resident in the European Economic Area and you believe we are unlawfully processing your Personal Information, you also have the right to complain to your local data protection supervisory authority.
You can withdraw consent and request deletion of your data at any time. Where the App provides in-app controls, you can clear your content or delete your account from the App's settings. You can also email us at support@cloud.build to request access to, correction of, or deletion of your Personal Information, or to revoke a consent you previously gave.
We will action verified requests within the timeframe required by applicable law. Note that we may need to retain certain information where the law requires or permits it.
Yes. California Civil Code Section 1798.83 permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information we disclosed to third parties for direct marketing purposes.
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated revised date and the updated version will be effective as soon as it is accessible.
If you have questions or comments about this policy, you may email us at support@cloud.build.
The files you add are read and converted by code running in your browser, on your computer. They are never sent to Convertor or to anyone else. Results are written to a private folder the browser keeps for this site on your disk, or to a folder you pick, and stay there until you remove them, clear the list, or clear the site’s data in your browser.
Removing a background runs an image model inside your browser. The model is downloaded to your browser once; your pictures are not uploaded.
The MCP server an assistant runs is the same converter, started on the assistant’s own machine. It reads and writes only the files the assistant names there and sends nothing to Convertor.
Convertor has no accounts and sets no tracking cookies. The servers that deliver the site’s pages keep standard request logs (address, time, page) for up to 30 days to keep the service running.